Frequently Asked Questions

What is the process?
-We start by communicating through the phone call, message, or email of what you envision on your home and discussing how our service works to help you. We gather your information to get a quote with your cost options sent to you within 12-24 hours.  We discuss the project going forward and the price. You will be able to accept the price and place your 50% deposit to book an installation date. We will complete your project and collect final payment. With much time to celebrate the holidays!

What kind of lights are used?
-For standard installations, we use commercial grade C9 LED bulbs individually placed and cut to your home.

What happens at installation?
-Once our team arrives for installation, we will access the area to make sure it is safe to start and go over the areas which will be decorated with the homeowner if available. We then cut/customize our material to perfectly fit your home making a beautiful design. When all is done, we discuss how the timer works and decide what option works for you. Attendance is not required during installation.

When is removal?
-We start removing on January 2nd, but you may request to leave the lights up longer.

Can I buy the lights?
-We do not sell the lights. We provide all materials as in all inclusive service with us storing everything afterwards.

How much will it be in the following years?
-As a returning customer, you can be eligible for 15% off if you pre book before November. Afterwards, you can only receive 10% off your first year's price.

What are the color options?
-We provide warm white, cool white, red, orange, yellow, green, purple, and blue. The amount of colors chosen does not affect the pricing. You can design any pattern you would like. Ask us to see a sample if you would like.



Feel free to contact us with any other questions. We'd love to help.